If you have any questions about this policy, please email or write to:
Customer Service, Bikeshare Bags Ltd, Byways, Church Lane,Hurstbourne Tarrant, Andover, SP11 0AX.
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We may also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we may gather
We may collect the following information:
Name and title
Contact information including email address
Demographic information, such as postcode, preferences and interests
Website usage data
Other information relevant to client enquiries
Other information pertaining to special offers and surveys
How we use this data
Collecting this data helps us understand what you are looking from the company,enabling us to deliver improved products and services.
Specifically, we may use data:
For our own internal records.
To improve the products and services we provide.
To contact you in response to a specific enquiry.
To customise the website for you.
To contact you via email, telephone or mail for market research reasons.
Cookies and how we use them
Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Controlling information about you
When you fill in a form or provide your details on our website, you will see one or
more tick boxes allowing you to:
Opt-in to receive marketing communications from us by email, telephone, text message or post.
Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post.
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
Sign in to our website and change your opt-in settings.
Send an email to
Write to us at; Customer Service, Bikeshare Bags Ltd, Byways, Church Lane,Hurstbourne Tarrant, Andover, SP11 0AX.
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.
We will always hold your information securely. We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information.
We follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.